Privacy Policy

Your Consent to This Privacy Policy
By using our website, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the site. If you do not agree with any term in this Policy, please do not provide any Personal Information (defined below) on the site.
If you choose not to provide Personal Information on this site, you may not be able to do certain things, like access particular areas of the site, enter sweepstakes or contests, place an order, or send us e-mail.

Scope of This Privacy Policy
This Privacy Policy covers the “Personal Information” we collect through our Sites.
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you personally, either alone or in combination with other information available to us. Examples of Personal Information include your name, contact details, credit card information, job applications, information you provide when you create an account or a personal profile on one of our Sites and information about the pages you have viewed and the path you have taken through our Sites.

Changes to This Privacy Policy
As we add new features and functionality to our Sites, we may need to update or revise this Privacy Policy. We reserve the right to do so, at any time and without prior notice, by posting the revised version on our Sites.

Collection of Personal Information
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
We receive and store any personally identifiable information you enter on the Web site, whenever you visit our sites – online, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, birth date, and e-mail address. If you use a credit or debit card or pay by check, we will also include your account number. The site you entered may also collect Personal Information from you about a third party (e.g., the site might allow you to send an electronic recommendation to a friend, in which case we will need that person’s name and e-mail address). When you visit this Web site, our web server automatically collects anonymous information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

How Does Pet Jerky Factory Use Your Personal Information?

  • Generally we use the Personal Information we collect through our Sites
  • to provide the products, information and services you request;
  • for security, credit or fraud prevention purposes;
  • to provide you with effective customer service;
  • to provide you with a personalized experience when you use our Sites;
  • to contact you with special offers and other information we believe will be of interest to you;
  • to contact you with information and notices related to your use of our Sites;
  • to invite you to participate in surveys and provide feedback to us;
  • to better understand your needs and interests;
  • to improve the content, functionality and usability of our Sites;
  • to improve our products and services;
  • to improve our marketing and promotional efforts; and
  • for any other purpose identified in an applicable Privacy Notice or other agreement between Pet Jerky Factory and you.

To Whom Do We Disclose Personal Information?
We may share the Personal Information we collect through our Sites as described below:
Our Service Providers. We share Personal Information with companies and organizations, including subsidiaries and other business entities controlled by Pet Jerky Factory, that perform services on our behalf, for example, companies that provide Web site or digital app support or online advertising services to us.

Within Pet Jerky Factory. We may share your Personal Information within Pet Jerky Factory (that is, among the business units within Pet Jerky Factory) and with any of our affiliates where there is a “need to know” for the purposes set forth in this Privacy Policy.

Cookies and How We Use Them
Cookies: A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.
We may use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web Site you visited immediately before clicking to Petjerkyfactory.com. We use this information to improve our site design, product assortments, customer service, and special promotion. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.

Your Choices
In some circumstances, we give you choices about the ways we collect, use and disclose your Personal Information. If so, we may ask you to indicate your choices at the time we collect your Personal Information. If you have created an account or a personal profile on one of our Sites, you may be able to update some or all of your privacy choices by changing the settings on your account settings or profile page at any time.

Your Rights
In some circumstances, you have a right to request the erasure of your Personal Information or for a restriction on its use, to object to its use, to receive it in a portable format or to have it transmitted to another organization. You may also request that we no longer send you direct marketing communications. If you wish to exercise any of these rights, please contact us using the contact details below.

Security
Although we take commercially reasonable measures to protect the confidentiality, integrity and security of your Personal Information, we cannot guarantee the security of your Personal Information. For this reason, we urge users to take every precaution to protect their Personal Information while using the Internet.
Password Protection. Certain areas of our Sites are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing one of our Sites using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing our Sites using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.

Children’s Privacy
Protecting children’s privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.

Links to Third-Party Web Sites
This Site may also contain links to Web sites operated by other companies, including websites operated by our third-party service providers, and unrelated third parties. This Privacy Policy does not apply to Personal Information collected on any of these other Web sites. When you access third-party Web sites through a link on one of our Sites, please take a few minutes to review the privacy policy posted on that site.

California Consumers
If you reside in California, we are required to provide additional information to you about how we use and disclose your information, and you may have additional rights with regard to how we use your information. We have included this California-specific information below.

Consistent with the "What Personal Information Do We Collect Through Our Sites?" section above, we collect certain categories and specific pieces of information about individuals that are considered "Personal Information" in California. As detailed above, we may collect this Personal Information from you and other third parties. We collect, share and disclose Personal Information for the business and commercial purposes described in the "How Does Pet Jerky Factory Use Your Personal Information?" and "To Whom Do We Disclose Personal Information?" section above.

We do not knowingly share the Personal Information of individuals under 16 years of age, in a manner that constitutes a "sale" under California law.

Subject to certain exceptions, as a California consumer, you have the right to: (i) access your Personal Information; (ii) obtain deletion of your Personal Information; (iii) receive information about the Personal Information about you that we have "sold" (as such term is defined under California law) to third parties within the past 12 months; and (iv) opt-out of the "sale" of your Personal Information, including as detailed above in the "Cookies and Similar Technologies" section.] To the extent permitted by applicable law, we may be required to retain some of your Personal Information, and certain Personal Information is strictly necessary in order for us to fulfill the purposes described in this Privacy Policy.

  • Do Not Sell My Information. If we sell your Personal Information to a third party, you have the right to request that your Personal Information is not included in the sale of any data. This is referred to as the right to opt-out of the sale of your Personal Information. To opt-out of the "sale" of your Personal Information as described in this section, click here.

  • Exercising other California consumer rights. Should you wish to request the exercise of your other rights as detailed above with regard to your Personal Information, we will not discriminate against you by offering you different pricing, products or services, or by providing you with a different level or quality of products or services, based solely upon this request. Please see the "Contact us" section below if you have questions or click here or call us toll free at 1-800-227-4455 to exercise such rights.

If you are a California consumer and you wish to exercise your rights as outlined in this section, you may need to provide information such as name and e-mail so that we can verify your identity. We will use the information you provide when exercising your rights for no other purpose other than to verify your identity.

You also have the option of designating an authorized agent to exercise your rights on your behalf. For authorized agents submitting requests on behalf of California residents, please contact Pet Jerky Factory as described below, with any evidence you have that you have been authorized by a California consumer to submit a request on their behalf.

Acceptance
By using this Web Site, you accept the policies set forth in this Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Send an e-mail to Pet Jerky Factory Office: PJFmarketing@petjerkyfactory.com
or
Write to us at:
Web Privacy Inquiries Pet Jerky Factory
125 E. Laurel St.
Colton, California 92324

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